Terms and Conditions
Effective Date: 6/1/2024
Website Owner:
Piper Lane Ranch L.L.C.
Email: piperlaneranch@gmail.com (mailto:piperlaneranch@gmail.com)
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1. Acceptance of Terms
By accessing or using the Piper Lane Ranch L.L.C. website (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site.
2. Who Can Use the Website
The Site is intended for use by individuals who are at least 18 years old. By using the Site, you represent and warrant that you are at least 18 years of age.
3. Key Commercial Terms
Piper Lane Ranch L.L.C. offers a variety of beef and pork products, including bulk options and single cuts. All prices are clearly marked on the Site. Prices and product offerings may change as our business grows.
4. Retention of Right to Change Offering
Piper Lane Ranch L.L.C. reserves the right to change or discontinue any product or service at any time. Customers will be notified of such changes through announcements on the Site.
5. Warranties & Responsibilities
All products are sold "as is." Piper Lane Ranch L.L.C. makes no warranties regarding the quality or suitability of the products for any specific purpose. For information on returns, refunds, and replacements, please refer to our separate Refund, Return, and Cancellation Policy available on the Site.
6. Ownership of Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, and images, is the property of Piper Lane Ranch L.L.C. or its licensors and is protected by applicable copyright and intellectual property laws.
7. Right to Suspend or Cancel Checkout Accounts
Piper Lane Ranch L.L.C. reserves the right to suspend or cancel any checkout account at its discretion, particularly in cases of suspected fraudulent activity or violation of these Terms.
8. Indemnification
You agree to indemnify, defend, and hold harmless Piper Lane Ranch L.L.C. from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Site or your violation of these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, Piper Lane Ranch L.L.C. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or the purchase of any products.
10. Right to Change and Modify Terms
Piper Lane Ranch L.L.C. reserves the right to change or modify these Terms at any time. Customers will be notified of such changes through announcements on the Site.
11. Promotional Emails and Content
By providing your email address, you consent to receive periodic updates regarding products, services, and promotions from Piper Lane Ranch L.L.C. You may opt out of such communications at any time by following the unsubscribe instructions included in the emails.
12. Preference of Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Washington. Any disputes arising from or related to these Terms shall be resolved through mediation.
13. Customer Support & Contact Information
For any questions or concerns regarding these Terms, please contact us at piperlaneranch@gmail.com (mailto:piperlaneranch@gmail.com).
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Disclaimer: This Terms and Conditions policy is subject to change at the discretion of Piper Lane Ranch L.L.C. Customers are encouraged to review the policy periodically for any updates.
Privacy Policy
Effective Date: 6/1/2024
Piper Lane Ranch L.L.C. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, store, use, and disclose your personal information when you visit our website.
1. Information We Collect
We collect the following types of personal information from visitors:
- Name
- Address
- Email Address
- Phone Number
2. How Information is Collected
We collect personal information directly from visitors through forms on our website. This may include information provided during account creation, order processing, or newsletter sign-ups.
3. Storage and Use of Information
We store your personal information securely and utilize it for the following purposes:
- Processing orders
- Sending order confirmations
- Periodically sending information about new releases and sales via email newsletters
4. Sharing and Disclosure
We do not share, sell, or disclose your personal information to third parties under any circumstances, except as required by law.
5. Communication Methods
We communicate with our visitors primarily through:
- Order confirmations sent via email
- Email marketing and newsletters to provide updates on products and promotions
6. Use of Cookies and Tracking Tools
Our website does not use third-party services or tracking tools. We may use cookies to enhance your experience on our site, but no third-party tracking or analytics services are employed.
7. Your Rights
You have the right to request access to the personal information we hold about you, as well as the right to request corrections if that information is inaccurate. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: piperlaneranch@gmail.com (mailto:piperlaneranch@gmail.com)
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Disclaimer: This Privacy Policy is subject to change at the discretion of Piper Lane Ranch L.L.C. Customers are encouraged to review the policy periodically for any updates.
Refund, Return, and Cancellation Policy
Effective Date: 6/1/2024
Contact Information:
Piper Lane Ranch L.L.C.
Email: piperlaneranch@gmail.com (mailto:piperlaneranch@gmail.com)
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1. Refund and Return Policy:
Due to the perishable nature of our beef and pork products, Piper Lane Ranch L.L.C. is unable to accept returns or provide refunds. However, we prioritize customer satisfaction and offer replacements for products deemed inedible under the following conditions:
- Notification Period: Customers must notify Piper Lane Ranch L.L.C. within 15 days of purchase if any product is found to be inedible due to spoilage or thawing during transportation.
- Conditions for Replacement: A product will be considered inedible if there is visible spoilage.
- Documentation Requirement: Customers must provide clear photographs of the affected packages and the product once opened, along with the dates and times these photographs were taken.
- Limitations on Replacement: Only one replacement will be issued per delivery trip. Customers are required to check and verify all products from the same delivery before requesting a replacement.
2. Cancellation Policy:
Customers may cancel their orders by providing notice at least 24 hours in advance of the scheduled delivery time. Cancellations will incur a fee of $25, plus any applicable credit card processing fees.
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By placing an order with Piper Lane Ranch L.L.C., you acknowledge that you have read and agree to this Refund, Return, and Cancellation Policy.
For any questions or concerns, please contact us at piperlaneranch@gmail.com (mailto:piperlaneranch@gmail.com).
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Disclaimer: This policy is subject to change at the discretion of Piper Lane Ranch L.L.C. Customers are encouraged to review the policy periodically for any updates.